Our Promise
We stand behind every Copper Rescue® product with a 100-day satisfaction guarantee. If you're not benefiting from proper use within 100 days, you can return it in its original condition for a full refund or exchange.
Return Process
- Email info@copperrescue.com with your order number to start the return process.
- We'll send return instructions within two business days.
- Ship the product back at your expense.
-
Important: Keep your tracking number as proof of delivery.
After We Receive Your Return
- We'll process your return within one business week.
- Approved returns will be refunded to your original payment method within 72 hours minus any shipping costs incurred.
- Bank processing may take up to 15 business days to complete.
- If we can't refund to your original payment method, we'll mail a check.
Return Conditions
- Returns must be made within 100 days of purchase.
- Products must be in original condition.
- Customer is responsible for return shipping costs.
- Customer is responsible for any shipping damage (file claims with carrier).
- If your return isn't approved, we'll notify you and hold the item for 15 business days for you to arrange return shipping at your expense. Storage fees may apply after this period.
We reserve the right to modify this policy at any time.